Premium Concierge Services & Member Support

Personalized assistance to help you maximize your membership benefits and create unforgettable experiences

How Our Concierge Team Supports You

Dedicated support to ensure you get the most value from your membership

Personalized Booking Assistance

Our concierge team helps you redeem high-end offers, make reservations, and check availability at partner venues

  • Restaurant table reservations
  • Hotel and resort bookings
  • Spa and wellness appointments
  • Beach club and pool access

Dedicated Customer Support

Get immediate assistance whenever you need it through multiple channels

  • 24/7 WhatsApp support
  • Email and phone assistance
  • In-app live chat
  • Fast response times

Regular Updates & Campaigns

Stay informed about new partners, exclusive offers, and seasonal promotions

  • New partner announcements
  • Limited-time special offers
  • Seasonal campaigns & events
  • Personalized recommendations

Loyalty Rewards Program

Earn points with every use of member benefits and redeem for exclusive rewards

  • Points on every booking
  • Redeem for stays, meals & shopping
  • Special tier bonuses
  • Birthday & anniversary perks

Experience White-Glove Service

Our concierge team is ready to make your membership experience seamless and extraordinary