Privacy Policy

At Elitez Club, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for membership
• Create an account on our website
• Make a purchase or reservation
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include: full name, email address, phone number, billing address, payment information, date of birth, professional information, and preferences.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To communicate with you about services, offers, and updates
• To personalize your experience and deliver tailored content
• To respond to your inquiries and provide customer support
• To send administrative information and account notifications
• To enforce our terms and conditions
• To prevent fraud and ensure security
• To comply with legal obligations
• To conduct research and analysis to improve our offerings

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Business Partners

We may share your information with our partner venues, hotels, restaurants, and service providers to facilitate bookings and deliver services you have requested.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure payment processing through trusted providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw your consent at any time
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings and opt-out of certain tracking. However, disabling cookies may affect the functionality of our website.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.